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Response Time
We typically respond within
2-4 hoursFrequently Asked Questions
How accurate are the gender predictions?
Our AI uses established theories like Ramzi Theory and Nub Theory for entertainment purposes. Results are not guaranteed and should not be considered medical advice. Always consult your healthcare provider for official gender determination.
I didn't receive my result image. What should I do?
If our AI couldn't process your image immediately, we'll email your result within 1 hour. Check your spam folder and make sure you entered the correct email address. If you still don't receive it, contact us with your order ID.
Can I get a refund?
Yes! We offer refunds within 30 days of purchase if you're not satisfied with your result. Please submit a refund request through our refund form or contact support with your order details.
What image formats do you accept?
We accept JPG, PNG, and most common image formats. For best results, upload a clear ultrasound image with good contrast. The image should be at least 500x500 pixels for optimal AI analysis.
Is my payment information secure?
Absolutely! We use Stripe and Apple Pay for secure payment processing. We never store your payment information on our servers. All transactions are encrypted and protected by industry-standard security measures.
Can I share my result on social media?
Yes! Your result image is designed to be shared. It includes our watermark and is perfect for announcing your gender reveal on Facebook, Instagram, TikTok, or any social platform.